Imprint

REMA TIP TOP AG
Gruber Straße 65
85586 Poing/Germany

Headoffice: Phone +49 8121 707-0

Registered Office: Poing/Germany
Register Court: AG München HR B 209454

Chairman of the Supervisory Board: Heinz Reiner Reiff
Chairman of the Board: Michael Übelacker

USt-IdNr.: DE 250509440

Data privacy

We take data protection seriously

The protection of your privacy when processing personal data is an important concern for us. When you visit our website, our web servers store the IP of your Internet service provider, the website from which you visit us, the web pages you visit on our site and the date and duration of the visit as standard. This information is absolutely necessary for the technical transmission of the web pages and secure server operation. A personalized evaluation of this data does not take place.

If you send us data via contact form, this data will be stored on our servers in the course of data backup. Your data will only be used by us to process your request. Your data will be treated strictly confidential. Your data will not be passed on to third parties.

Person responsible

REMA TIP TOP AG
Gruber street 65
85586 Poing, Germany
Head office: Phone +49 8121 707-10 100
E-mail: info@tiptop.de

Personal data

Personal data is data about your person. This includes your name, address and email address. You also do not have to disclose any personal data in order to visit our website. In some cases, we need your name and address as well as other information in order to provide you with the requested service.

The same applies in the event that we supply you with information material on request or when we answer your inquiries. In these cases, we will always point this out to you. In addition, we only store the data that you have transmitted to us automatically or voluntarily.

Contact

When contacting us (e.g. by contact form, e-mail, telephone or via social media), the information of the inquiring persons is processed to the extent necessary to respond to the contact requests and any requested measures.

The response to contact requests in the context of contractual or pre-contractual relationships is made in order to fulfill our contractual obligations or to respond to (pre)contractual inquiries and otherwise on the basis of legitimate interests in responding to the inquiries.

Types of data processed: inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. entries in online forms).
Affected persons: Communication partners.
Purposes of processing: contact requests and communication.
Legal basis: Contract fulfillment and pre-contractual requests (Art. 6 para. 1 lit. b. DSGVO), Legitimate Interests (Art. 6 para. 1 lit. f. DSGVO).

Automatically stored data

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Date and time of the request
Name of the requested file
Page from which the file was requested
Access status (file transferred, file not found, etc.)
Web browser and operating system used
Complete IP address of the requesting computer
Data volume transferred

This data is not merged with other data sources. The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

For reasons of technical security, in particular to defend against attempted attacks on our web server, this data is stored by us for a short period of time. It is not possible for us to draw conclusions about individual persons on the basis of this data. After seven days at the latest, the data is anonymized by shortening the IP address at domain level, so that it is no longer possible to establish a link to the individual user. The data is also processed in anonymized form for statistical purposes; it is not compared with other data or passed on to third parties, even in excerpts.

Adobe Fonts

This website uses web fonts from Adobe for the uniform display of certain fonts. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).

When you call up this website, your browser loads the required fonts directly from Adobe so that they can be displayed correctly on your terminal device. In doing so, your browser establishes a connection to Adobe's servers in the USA. This enables Adobe to know that your IP address has been used to access this website. According to Adobe, no cookies are stored when the fonts are provided.

The storage and analysis of the data is based on Art. 6 para. 1 lit. f DSGVO. The Website operator has a legitimate interest in the uniform presentation of the typeface on its website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

www.adobe.com/de/privacy/eudatatransfers.html.

For more information about Adobe Fonts, visit:

www.adobe.com/de/privacy/policies/adobe-fonts.html.

You can find Adobe's privacy policy at:

https://www.adobe.com/de/privacy/policy.html

Cookies

When you visit our website, we may store information on your computer in the form of cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific internet browser can be recognized and identified via the unique cookie ID.

Through the use of session cookies, the controller can provide the users of this website with a user-friendly service that would not be possible without the cookie setting. Without consent, we only use technically necessary cookies on the legal basis of legitimate interest pursuant to Art. 6 (1) lit. f DSGVO.

Typo3 Cookie Manager

We use the service Typo3 Cookie Manager on our website. The provider of the service is the TYPO3 Association. This has its office in Sihlbruggstrasse 105, 6340 Baar, Switzerland. Since this service is hosted locally on the web server, there is no data transmission to third parties.

Security

We have taken technical and administrative security measures to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees and service providers working for us are bound by the applicable data protection laws.

Whenever we collect and process personal data, it is encrypted before it is transmitted. This means that your data cannot be misused by third parties. Our security measures are subject to a continuous improvement process and our data protection statements are constantly being revised. Please make sure that you have the latest version.

Data subject rights

You have a right to information, correction, deletion or restriction of the processing of your stored data at any time, a right to object to the processing as well as a right to data portability and to lodge a complaint in accordance with the requirements of data protection law.

Right to information:

You can request information from us as to whether and to what extent we process your data.

Right of rectification:

If we process your data that is incomplete or incorrect, you can request that we correct or complete it at any time.

Right of deletion:

You can demand that we delete your data if we process it unlawfully or if the processing disproportionately interferes with your legitimate interests of protection. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations.

Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, insofar as there is no legal or statutory retention obligation to the contrary.

Right to restriction of processing

You may request us to restrict the processing of your data if

You dispute the accuracy of the data for a period of time that allows us to verify the accuracy of the data.
the processing of the data is unlawful, but you refuse erasure and request restriction of data use instead,
we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
You have objected to the processing of the data.

Right to data portability:

You may request that we provide you with the data you have provided to us in a structured, commonly used and machine-readable format and that you may transfer this data to another controller without hindrance from us, provided that

we process such data on the basis of consent given by you, which may be revoked, or for the performance of a contract between us, and
this processing is carried out with the aid of automated procedures.

If technically feasible, you may request that we transfer your data directly to another data controller.

Right to object:

If we process your data for legitimate interest, you can object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. You may object to the processing of your data for the purpose of direct marketing at any time without giving reasons.

Right of appeal:

If you are of the opinion that we are violating German or European data protection law in the processing of your data, please contact us so that we can clarify any questions. Of course, you also have the right to contact the supervisory authority responsible for you, the respective state office for data protection supervision.

If you wish to exercise any of the aforementioned rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.

Changes to this privacy policy

We reserve the right to change our privacy policy if necessary due to new technologies. Please make sure that you have the latest version. If fundamental changes are made to this privacy policy, we will announce them on our website.

All interested parties and visitors to our website can contact us regarding data protection issues at:

Herrn Bernhard Brunner
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg
Phone: 0941 2986930
Fax: 0941 29869316
E-Mail: anfragen@projekt29.de
Internet: www.projekt29.de

Informationspflichten gem. Art. 13 DSGVO

The protection of your personal data is of particular concern to us. We therefore process your personal data (in short "data") exclusively on the basis of the statutory provisions. With this data protection declaration we want to inform you about the processing of your data in our company and the data protection claims and rights to which you are entitled comprehensively in the sense of Art. 13 of the European Data Protection Regulation (EU DS-GVO).

1. who is responsible for data processing and whom can you contact?

Responsible is

REMA TIP TOP AG
Gruber street 65
85586 Poing, Germany
Head office: Phone +49 8121 707-10 100
E-Mail: info@tiptop.de

The company data protection officer is

Bernhard Brunner
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg
E-Mail: anfragen@projekt29.de
Tel.: 0941-2986930

2. which data are processed and from which sources do these data originate?

We process the data that we have received from you as part of the contract initiation or processing, on the basis of consent or as part of your application to us or as part of your employment with us.

Personal data includes:

Your master/contact data, for customers this includes e.g. first and last name, address, contact data (e-mail address, telephone number, fax), bank data.

In the case of applicants and employees, this includes, for example, first and last name, address, contact data (e-mail address, telephone number, fax), date of birth, data from curriculum vitae and references, bank data, religious affiliation.

In the case of business partners, this includes, for example, the designation of their legal representatives, company name, commercial registration number, VAT number, company number, address, contact person contact data (e-mail address, telephone number, fax), bank data.

In addition, we also process the following other personal data:

Information about the nature and content of contract data, order data, sales and document data, customer and supplier history, and consulting records,
Advertising and sales data,
Information from your electronic traffic with us (e.g. IP address, log-in data),
Other data that we have received from you in the course of our business relationship (e.g. in customer meetings),
data that we generate ourselves from master / contact data and other data, such as by means of customer demand and customer potential analyses,
documenting your consent to receive newsletters, for example.

3. for what purposes and on what legal basis are the data processed?

We process your data in accordance with the provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act 2018, as amended:

for the fulfillment of (pre-)contractual obligations (Art. 6 para. 1lit.b DS-GVO):

The processing of your data takes place for the contract processing online or in one of our branches, for the contract processing of your staff in our company. In particular, the data is processed during business initiation and during the execution of contracts with you.

for the fulfillment of legal obligations (Art. 6 para. 1 lit.c DS-GVO):

Processing of your data is necessary for the purpose of fulfilling various legal obligations, e.g. from the German Commercial Code or the German Fiscal Code.

for the protection of legitimate interests (Art. 6 para. 1 lit.f DS-GVO):

Based on a balancing of interests, data processing may take place beyond the actual fulfillment of the contract to protect legitimate interests of us or third parties. Data processing for the protection of legitimate interests occurs, for example, in the following cases:

advertising or marketing (see No. 4),
measures for business management and further development of services and products;
Maintaining a group-wide customer database to improve customer service
in the context of legal prosecution.

within the scope of your consent (Art 6 para. 1lit.a DSGVO):

If you have given us consent to process your data, e.g. to send you our newsletter.

4. processing of personal data for advertising purposes

You may object to the use of your personal data for advertising purposes at any time, either in whole or in respect of individual measures, without incurring any costs other than the transmission costs in accordance with the basic rates.

We are entitled under the legal conditions of § 7 Abs.3 UWG to use the e-mail address that you provided when concluding the contract for direct advertising for our own similar goods or services. You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter.

If you do not wish to receive such recommendations from us by e-mail, you can object to the use of your address for this purpose at any time without incurring any costs other than the transmission costs according to the prime rates. A message in text form is sufficient for this purpose. Of course, an unsubscribe link is always included in every e-mail.

5. who receives my data?

If we use a service provider in the sense of commissioned processing, we nevertheless remain responsible for the protection of your data. All commissioned processors are contractually obligated to treat your data confidentially and to process it only in the context of providing the service. The processors we commission receive your data insofar as they require the data to fulfill their respective service. These are, for example, IT service providers that we require for the operation and security of our IT system as well as advertising and address publishers for their own advertising campaigns.

Your data is processed in our customer database. The customer database supports the enhancement of the data quality of the existing customer data (duplicate cleansing, moved/deceased indicators, address correction), and enables the enrichment with data from public sources.

This data is made available to the Group companies to the extent necessary for contract processing. Customer data is stored separately on a company-by-company basis, with our parent company acting as a service provider for the individual participating companies.

In the event of a legal obligation and in the context of legal prosecution, authorities and courts as well as external auditors may be recipients of your data.

In addition, insurance companies, banks, credit agencies and service providers may be recipients of your data for the purpose of initiating and fulfilling contracts.

6. how long will my data be stored?

We process your data until the termination of the business relationship or until the expiry of the applicable statutory retention periods (such as from the German Commercial Code, the German Fiscal Code, the German Home Act or the German Working Hours Act); furthermore, until the termination of any legal disputes in which the data is required as evidence.

7. are personal data transferred to a third country?

In principle, we do not transfer any data to a third country. A transfer takes place in individual cases only on the basis of an adequacy decision of the European Commission, standard contractual clauses, appropriate guarantees or your express consent.

8. what data protection rights do i have?

Right to information:

You can request information from us as to whether and to what extent we process your data.

Right of rectification:

If we process your data that is incomplete or incorrect, you can request that we correct or complete it at any time.

Right of deletion:

Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, insofar as there is no legal or statutory obligation to retain data in this respect.

Right to restriction of processing:

You may request us to restrict the processing of your data if

You dispute the accuracy of the data for a period of time that allows us to verify the accuracy of the data.
the processing of the data is unlawful, but you refuse erasure and request restriction of data use instead,
we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
You have objected to the processing of the data.

Right to data portability:

we process such data on the basis of consent given by you, which may be revoked, or for the performance of a contract between us, and
this processing is carried out with the aid of automated procedures.

If technically feasible, you may request that we transfer your data directly to another data controller.

Right to object:

Right of appeal:

If you wish to exercise any of the aforementioned rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.

9. am I obliged to provide data?

The processing of your data is necessary for the conclusion or fulfillment of your contract entered into with us. If you do not provide us with this data, we will usually have to refuse to conclude the contract or will no longer be able to perform an existing contract and consequently have to terminate it. However, you are not obliged to give your consent to data processing with regard to data that is not relevant for the fulfillment of the contract or that is not required by law.